Privacy Policy

Effective date: October 5, 2026.

What we collect

When you submit a contact, schedule, quote, or visualizer form, we collect the information you provide, such as your name, email address, phone number, project address, city, preferred scheduling details, and project notes. If you use the AI Color Visualizer, we also process the photo and paint colors you submit to create the requested preview.

The site also receives technical and usage information, including pages visited, referral and campaign information, browser and device details, IP address, and approximate location derived from network headers. When you tap a telephone link, our call-attribution ledger records the business number tapped, page, time, device, referral information, IP address, and approximate location. The website cannot read your telephone number from the dialer.

How we use it

We use submitted information to respond, schedule estimates, prepare for a project, send requested visualizer results, prevent abuse, and measure whether the website is helping customers reach Pro 1 Painters. We do not sell personal information or share it with unrelated third parties for their own advertising.

Service providers

We use service providers to operate the site: Vercel for hosting and site analytics, Google Analytics for usage measurement, Google Ads for advertising and ad measurement, Supabase for private lead and visualizer-file storage, Resend and our business inboxes for email delivery, and Cloudflare Turnstile for bot protection. The AI Color Visualizer sends the submitted photo and prompt to OpenAI to create the preview. These providers process information for the services they provide to us and under their own terms and privacy practices.

Storage and retention

Form submissions are stored in our private lead database and may also be delivered to business email inboxes. We keep lead records for business follow-up and recordkeeping until they are no longer needed or a valid deletion request is completed. Visualizer uploads and generated previews are stored in a private bucket and scheduled for deletion after 30 days; links to those files expire after 30 days. Operational logs and provider records may follow the provider's own retention period.

Google Analytics and Google Ads

We use these Google tools to understand how the site is used and whether our advertising brings in customers:

• Google Analytics measures how visitors use the site, such as the pages viewed, how you arrived, and your type of device and browser.
• Google Ads conversion tracking tells us when a visit that started with a click on one of our Google ads leads to a phone call or a form request, so we can see which ads work.
• Enhanced conversions. When you submit a form, we may send Google a hashed (one-way scrambled) copy of the email address or phone number you entered, so Google can match the request to an ad you clicked and measure ad results. The information is hashed before it is sent.
• Remarketing and personalized ads.We may use Google's remarketing features to show Pro 1 Painters ads to people who have visited this site, and Google may use your visit to personalize the ads it shows you. You can turn this off under Your privacy choices.
• Google call forwarding numbers.If you reach the site by clicking one of our Google ads, Google may show a Google forwarding number in place of our main number, (251) 621-1100. Calls to that number ring through to us, and Google reports call details to our Google Ads account, such as when the call started, how long it lasted, and the caller's area code. Calls that last 30 seconds or longer are counted as ad conversions.

Google handles this information under its own privacy policy; see also how Google uses information from sites that use its services. If you visit from the European Economic Area, the United Kingdom, or Switzerland, these Google analytics and advertising cookies are off by default.

Cookies

Cookies are small files a website stores in your browser. These are the main cookies this site uses and how long they last:

• _ga and _ga_… (Google Analytics): tell visits apart and measure how the site is used. They last 2 years.
• _gcl_aw and _gcl_au (Google Ads): remember that you arrived from one of our ads, so a later call or form request can be credited to that ad. They last 90 days.
• cds_attr (our own first-party cookie): remembers how you found the site, such as the referring site or ad campaign on your first and most recent visits, and how many visits you have made, so we can tell which channels bring in calls and requests. It lasts 180 days from your most recent visit.
• dg_optout (our own first-party cookie): set only if you use the opt-out button under Your privacy choices, to remember that choice. It lasts 1 year.

Session storage prevents duplicate call beacons in the same browser tab. You can block or remove cookies in your browser; analytics and attribution may be less complete, but core site content remains available.

Your privacy choices

We do not sell your personal information. We do use the Google advertising tools described above. If you would rather your visits not be used for ad personalization, remarketing, or ad matching with your contact details, use the button below. We will then tell Google not to use your visit for personalized ads, and to restrict how it processes data from this site for you. Basic site analytics and ad conversion counting continue.

Global Privacy Control. We honor Global Privacy Control (GPC). If your browser or a browser extension sends a GPC signal, we treat it the same as clicking the opt-out button, with nothing more for you to do.

You can also block or delete cookies in your browser settings, manage the ads Google shows you at My Ad Center, or install the Google Analytics opt-out browser add-on.

Your rights

You can request access to, correction of, or deletion of personal information you submitted to us. Email office@pro1painters.com with enough detail for us to identify the record. We may retain information when required for legal, security, or legitimate recordkeeping reasons.

Security

We use access controls, private server credentials, encrypted connections, bot protection, and security headers to reduce risk. No internet service can promise absolute security, so please do not submit sensitive information that is not needed for a painting estimate.

Contact

Pro1Painters, LLC
4338 Downtowner Loop S, Mobile, AL 36609
office@pro1painters.com · (251) 621-1100